Comwave Internet Fax

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FAQ

Q : Comwave Internet Fax are transferred thru internet, is that possible to get traffic jam during peak time ?

A : No, Comwave co-locate our server, which is monitored by professionals for 7x24 hours.  We have enough band-width which can afford to satisfy all the customers’requirements.

Q : Will Comwave Internet Fax system provide the report for transferring result ?

A : 1) All the Comwave Internet Fax members can access to our System Report Interface to find out the transferring result and print out the report.  Members can also select the automatic daily report from system.

2) Comwave Internet Fax provide half page document sent unsuccessfully.

3) For busy transferring Comwvae Internet Fax system can automatically resend each 3 minutes.

Q : If the fax machine has been set up the Comwave Internet Fax phonebook quick fax code, if user can switch the quick fax code for fax transferring after installed the dialer ?

A : Yes, all the quick fax code is exactly the fax number, all the fax to fax user can easily switch the quick fax code set up on the fax machine for fax transferring.

Q : What is the difference between the “fax no. setting” on fax machine and the Comwave Internet Fax “phonbook grouping quick fax code” ?

A : Normally we can set each individual fax no. on fax machine for fax transferring; Comwave Internet Fax provide user to set each grouping phonebook numbers on fax machine, so that user can switch one quick fax code for sending one document to a lot of receivers.  Which will be more quick and efficient than the traditional fax machine code setting.

Q : How is the security for the Comwave Internet Fax transferring ?

A : Comwave Internet Fax provide all the document encoded while transferring, there would only be a lot of code on the documents opened eventually.  The content can only be read at the side of the receiver.

Q : If the fax machine is installed under the telephone network system, if the dialer can be installed specifically for the fax machine ?  If the fax transferring is available ?

A : Yes, please let our professional sales while applying to use our system.  Our service team will set up especially for customer.